Customer Story

Leading Global Food Retailer Enhances Safety with Viso AI

zone identification with computer vision

At a glance

The impact in numbers

6 weeks

to initial value

6 months

to scale the success of 2 pilot sites to an additional 4 sites

4 phase pilot

with expanded scope of capture and analytics

The challenge

The business need

Operations leaders at one of the world’s largest Food and Beverage companies who employ over 100,000 staff across 50+ countries approached Viso on the topic of safety and compliance within their production facilities and distribution centres.



01

Challenges

The firm struggled with inconsistent safety monitoring and lacked real-time insight into incidents and near-misses across its global operations, hindering effective decision-making and proactive safety measures.
02

Impact

Inconsistent safety monitoring across global sites

Lack of real-time visibility into incidents and near-misses

Missed opportunities for process improvements

Increased downtime due to unaddressed safety risks

03

Resolution

Viso Suite provided a customizable computer vision solution across multiple sites to monitor restricted areas, track near-miss incidents, and provide data-driven insights, leading to proactive safety measures and continuous improvement.

The Solution

The solution

Two pilot sites were selected, with the below initial applications built on Viso’s end-to-end computer vision platform:

  • Restricted Area Monitoring: Alerts triggered when individuals entered unsafe areas around machinery.  An incident center allows surfacing of general trends and root causes from anonymized incident clips, informing process improvements
  • Forklift Near-Miss Detection: Previously only incidents triggered manual reporting; Viso enabled insight into the previously unknown scale of near-misses.  

To enable ongoing customization to the particulars of global sites, Viso trained factory-based teams to use the intuitive tool. This will also allow them to build and scale new applications across sites going forward.  

Business outcomes

The custom gained:

  • Enhanced safety and compliance 
  • 24/7 real-time visibility and comparability across global operations 
  • Reduced risk of incident-related downtime 
  • Faster improvement cycles through a culture of data