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Evaluation Guide

How Can I Ensure Success With Adoption Plans

Table of Contents

Together with our partners, we provide adoption plans, training, consulting, enablement, and support services that ensure you accelerate time to value and achieve long-term success with Viso Suite.

Customer Success With Viso Suite

Your customer success manager will customize and oversee your adoption plan, from onboarding to maximum value. Typical activities might include the following:

  • Onboarding and adoption plan design
  • Goals and metrics tracking
  • Service coordination and oversight
  • Milestones and executive business reviews

Available Adoptions Plans

Every paid subscription includes a level of support from our Customer Success team to help with the overall success and adoption of Viso Suite. The activities are tailored to the needs and complexity of the adoption and are based on what we’ve learned from hundreds of computer vision applications built on Viso technology.

Because every organization has specific needs and timelines, we provide customer outcomes through three distinct approaches.

  • Educate: We teach you how to do it
    Educate resources through the Viso Academy, including training sessions, tutorials, documentation, guides, and introduction series.
    Focus: Enablement
  • Coach: We do it alongside you
    Expert and advisory services that enable resources while developing project-specific outputs.
    Focus: Enablement and Delivery
  • Build: We do it for you
    Delivery-based services that provide customer-specific outputs.
    Focus: Delivery

Lifecycle Management

The full lifecycle management capabilities of Viso Suite simplify the deployment and operations challenges of complex computer vision systems.

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